Listen before speaking. In a potentially contentious meeting, ask three good questions before you share your perspective.

Rule 9 of Analytical reading: you should be able to say with reasonable confidence "I understand" before you can agree, Thoughtful disagreement, or suspend judgement.

‣ to get insight into other people's perspective.



‣ Diagnose before you prescribe.

Deep, respective listening and serving others brings the greatest fulfilment joy.

‣ Listen to people first if you want them to listen to you. Turn one-way communication into a dialogue to better make a point.