Know where the money (the value) in your system is (comes from). Monitor business metrics in order to add visibility into this.

Value stream mapping is one of the Types of system views.



See also:

References … know what the value of their systems were, or how different components contributed to the broader business performance. We find this to be a common gap in thinking, when we do these assessments we usually ask to talk to the relevant people from the finance department. That's usually greeted by "why would you want to talk to them?"

‣ Ask: Whose is the benefit?